Terms of service

In force from 1 September 2026.

This English text is a translation provided for convenience. The contract is concluded in Hungarian, and the binding version is the Hungarian one, available at Általános szerződési feltételek. Where the two differ, the Hungarian text prevails.

1. Definitions

Service: the online letting records and settlement support service available under the name RentIQ, at rentiq.hu and app.rentiq.hu and through the associated tenant mobile application.

User: the natural or legal person who registers an account for the Service. Typically a landlord.

Tenant: the person recorded in the system by the User, who may be granted access to the tenant interface. The Tenant is not a party to this contract.

Document: the settlement document produced by the Service. It is neither an accounting document nor an invoice reported to the tax authority.

2. Scope and acceptance of these terms

These terms set out the content of the contract between the Provider and the User. By registering, the User declares that they have read and accept these terms and the Privacy Policy.

The contract does not qualify as a contract put in writing, the Provider does not file it, and it is therefore not accessible afterwards. The language of the contract is Hungarian.

3. Subject of the Service and its express limits

The Service supports the keeping of letting records and the preparation of the monthly settlement. This covers records of properties, rental units, tenants and leases, the handling of recurring and one-off items, the recording of meters and readings, the production of the settlement document, its correction and voiding, records of payments received, and the notification and tenant features tied to a subscription.

The User expressly acknowledges the following.

• The Service is not invoicing software. The document it produces does not meet the requirements of an invoice under the Hungarian VAT Act, and the Provider does not report it to the National Tax and Customs Administration. Formal invoicing is the User's own responsibility.
• The Service is not a bookkeeping or tax advisory service. The Provider accepts no responsibility for the fulfilment of the User's tax obligations.
• The Service is not legal advice, and it provides no contract drafting or legal assessment service.
• The Service is not property brokerage, an advertising platform or a tenant finding service.
• The Service is not cloud storage and not an archive. The Service places files in the User's own storage in accordance with section 10 of these terms. Keeping them is a matter between the User and their own storage provider.

The calculations shown in the system are based on the data supplied by the User. The User is responsible for the accuracy of that data and for the content of the documents issued.

4. Registration and user account

Using the Service requires registration. The User must supply accurate data and must keep the password to their account secret. The User is responsible for activity carried out with their account.

The Provider may make registration subject to approval, and may refuse approval without giving reasons.

5. Trial period

Where a monthly plan is chosen, for two months from registration the User may use every feature of the Service without restriction. The trial period does not require a bank card and does not give rise to any payment obligation.

Yearly plans carry no trial period: a yearly subscription starts when its fee is paid.

The trial period ends automatically. Before it expires the Provider sends a notice informing the User about the option to subscribe.

6. Free tier

After the trial period ends, in the absence of a subscription the User's account remains on the free tier. On the free tier one active lease can be managed and the manual features are available.

The free tier does not include storage, so no new documents or photographs can be uploaded. Files in the User's own storage stay there. Files previously kept on the Provider's server are subject to section 10 of these terms.

The data already recorded, including the documents issued, the meter readings and the recorded items, remains accessible on the free tier as well. Inactive leases can be read, but no new item can be recorded in them.

6/A. Early Access

To make the Service known, the Provider may offer an Early Access plan. The plan is free of charge, includes every feature of the Service, and allows an unlimited number of flats to be managed. It is available in the manner and on the conditions the Provider announces, up to the announced number of places. The Provider may refuse an application without giving reasons.

Early Access gives access to an introductory version of the Service that is still under development. Some features may change, become temporarily unavailable, or not work correctly.

Early Access runs for 180 days from registration. The Provider may stop offering the plan to new applicants at any time; this does not affect Early Access already started. When the 180 days are over, the User may subscribe to a paid plan; otherwise their account remains on the free tier and their recorded data is kept. Files in the User's own storage are not affected by the end of Early Access.

Early Access is free use of the Service, and the provisions of section 12 of these terms on free use apply to it.

7. Subscription, fees and invoicing

The Solo subscription costs 1 999 Ft per month or 19 990 Ft per year and allows one flat to be managed. The Unlimited subscription costs 2 999 Ft per month or 29 990 Ft per year and allows an unlimited number of flats and tenancies to be managed. Both paid plans include all subscriber features available at the time; the plans differ in the number of flats that can be managed.

The stated fees include tax. The Unlimited plan carries no additional fee based on the number of flats. Storage use is subject to section 10 of these terms.

The monthly fee is payable monthly and the yearly fee yearly, in advance. A yearly subscription starts, without a trial period, when its fee is paid. The subscription renews automatically for the same term at the end of the period under way until the User terminates it. Payment is made through the payment service provider engaged by the Provider. The Provider issues an electronic invoice for the fee and sends it to the e-mail address given by the User. By accepting these terms the User accepts the use of electronic invoices; the Provider neither issues nor sends paper invoices.

Moving to a higher plan. The User may move their subscription to a higher plan at any time: to a plan allowing more flats, or from a monthly to a yearly plan. The move takes effect immediately, and the Provider credits the unused part of the old plan's fee for the period under way. Between plans billed for the same term (monthly to monthly, or yearly to yearly), the Provider charges, at the time of the move, the new plan's fee for the remainder of the period under way, reduced by that credit; the date on which the subscription renews does not change. A move from a monthly to a yearly plan starts a new 12-month period on the day of the move, and the Provider charges the yearly fee reduced by that credit. A move to a lower plan — one allowing fewer flats, or from a yearly to a monthly plan — is not possible during the period under way; for that the User may terminate the subscription at the end of the period under way and then subscribe to the new plan.

Failed payment. If a fee cannot be collected, the payment service provider retries the charge several times and notifies the User. The User may continue to use the Service unchanged for 30 days from the start of the unpaid period. If the fee is still not paid within that time, the subscription ends and the account moves to the free tier (section 6); the recorded data is kept.

The Provider may change the price at any time. The changed price takes effect when it is published on the website. A subscription period already under way is not affected by an increase. If the User does not accept the change, they may terminate the subscription.

8. Withdrawal and termination

The contract is concluded for an indefinite term. The User may terminate the subscription at any time, without giving reasons. Termination takes effect at the end of the subscription period under way; until then the User may go on using the plan paid for. Except where a consumer exercises the right of withdrawal below, the Provider does not refund a fee already paid on termination, not even on a pro rata basis.

The consumer's right of withdrawal. A User qualifying as a consumer has, under the legislation on distance contracts, a right to withdraw without giving reasons within 14 days of each payment — when the subscription is taken out, when it renews, and when it is moved to a higher plan.

By paying the fee, the User expressly requests that the Provider begin providing the service immediately, before the withdrawal period ends. If the consumer then withdraws, the Provider deducts from the fee paid the part proportionate to the days used until the withdrawal was communicated, and refunds the remainder.

To exercise the right of withdrawal, the User must inform the Provider of their decision to withdraw by an unequivocal statement sent to support@aiexecutive.hu or to the Provider's registered office (1045 Budapest, Ősz utca 126/A, Hungary). The User may use the model withdrawal form in the annex to these terms, but it is not obligatory. The deadline is met if the User sends the statement before the withdrawal period has expired.

The Provider refunds the amount due no later than 14 days after receiving the statement of withdrawal, using the same means of payment as the original payment; the User incurs no fees as a result. On withdrawal the subscription ends and the account moves to the free tier (section 6); the recorded data is kept.

The free trial period and Early Access involve no payment obligation, so no refund applies to them.

The Provider may terminate the contract with immediate effect if the User is in serious breach of these terms, in particular if they use the Service for an unlawful purpose, endanger the operation of the system, or use the Service as file storage.

The Provider is entitled to suspend the User's access where there is reasonable ground to suspect abuse or conduct that threatens the security of the system.

9. Availability and support

The Provider operates the Service continuously and with the care that can reasonably be expected of it, but does not undertake a defined availability level. The Provider may suspend the Service for maintenance, and gives advance notice of this where possible.

Support is available by e-mail at the address given above. The Provider replies to enquiries within 3 working days at the latest.

10. Data, backups and storage

The data recorded by the User belongs to the User. The User may retrieve their data from the Service at any time.

File storage is tied to the subscription. Uploaded documents, meter photos and a copy of each document issued go to the User's own storage, which the User connects to the Service. These files are in the User's own account. The Provider does not delete them when the subscription ends or when the User disconnects their storage. A document deleted in the Service goes to the trash of the User's own storage.

The Provider does not keep files on its own server. The exception is files uploaded before own storage was introduced: in the absence of a subscription the Provider deletes them, sends a notice before deletion, and provides an opportunity to download them.

The Provider takes regular backups of the system. These backups serve to restore the Service, not to preserve the User's data.

The User must keep their own record, independent of the Service, of the data that matters to them, in particular leases, the documents issued, meter readings and payments. The Service does not replace that record, nor does it replace the User's statutory obligation to retain records and documents.

11. The User's obligations

• Supplying accurate data and keeping it up to date.
• Keeping their own record, independent of the Service, of the data that matters to them, in accordance with section 10 of these terms.
• Complying with the law, in particular in relation to the processing of tenants' personal data.
• Ensuring that tenants receive proper information about the processing of their personal data.
• Using the Service as intended. The Service may not be used for general file storage, for loading the system, or for automated querying.

12. Liability

The Provider is not liable for damage arising from data supplied by the User that is incorrect, incomplete or not recorded, in particular for damage arising from an incorrect settlement, a document that was not issued, or a claim not enforced against a tenant.

Free use. Free use of the Service, including the trial period, the free tier and Early Access, is at the User's own risk. For free use the Provider excludes its liability to the fullest extent permitted by law, including in particular for damage arising from the loss, corruption or unavailability of data, and from the Service being unavailable or not working correctly. This exclusion does not affect liability for breach of contract caused intentionally or causing harm to human life, bodily integrity or health.

The Provider's liability is limited to the amount of subscription fees actually paid by the User in the twelve months preceding the damage. This limitation does not affect liability for breach of contract caused intentionally or causing harm to human life, bodily integrity or health.

13. Intellectual property

The Service, its source code, its interface, its visual design and the RentIQ mark are the intellectual property of the Provider. The User obtains a non-exclusive, non-transferable right of use for the duration of the subscription.

14. Amendment of these terms

The Provider may amend these terms unilaterally at any time. An amendment takes effect when it is published on the website. If the User does not accept the amendment, they may terminate the contract.

15. Complaints and redress

The User may submit a complaint at the e-mail address or telephone number given above. The Provider examines the complaint and replies to it in writing within 30 days.

A User qualifying as a consumer may turn to the conciliation body competent for their place of residence. The body competent for the Provider's registered office is the Budapest Conciliation Board, 1016 Budapest, Krisztina krt. 99., 3rd floor 310.

Consumer protection proceedings may be initiated at the metropolitan or county government office competent for the place of residence.

16. Miscellaneous

Matters not regulated in these terms are governed by Act V of 2013 on the Civil Code, Act CVIII of 2001 on electronic commerce services, and Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses.

Annex: Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)